COSTUMER CORNER -INFORMATIONS
ORDERING-PAYMENT Policy
ABOUT LOCAL PRODUCTS- OPG RUBELJ-EBBS
We are currently unable to accept online orders.
Please contact us to complete your purchase via email or message and leave us a message. We will respond to you as soon as possible.
Ordering goods is possible MONDAY-FRIDAY from 11 AM to 7 PM, and the order of goods is paid in cash to the courier service employee upon receipt of the shipment.
Orders are processed from Monday to Friday, from 11 AM to 7 PM.
The buyer must fill out a Profile with basic information for payment and delivery of the desired products, and will be notified of the completed order by email.
Thank you
ABOUT APARTMENT
The apartment is reserved by sending an inquiry with the requested information via the form from the APARTMENT link. Upon confirmation that the apartment is available, I will send you the rental details, including the rental price. The further procedure is as described below.
The price includes: tourist tax, air conditioning, 1 parking space, 5G Wi-Fi, bed linen and towels, use of barbecue, and use of swimming pool (the swimming pool is outdoor and seasonal, available from 01.05. to 30.09.).
Check-in: 5 PM-10 PM
Check-out: 8 AM-10 AM
Night rest: 10 PM- 8 AM
Damage deposit: €500 - payable in cash, upon arrival at the apartment
Reservation payment methods: Transfer (internet banking)
For all additional information, please feel free to contact us!
Note:
-To confirm the reservation, a 40% deposit of the total amount must be paid to the account:
-The remaining amount - 60% must be paid 21 days before arrival at the apartment.
Account holder:
Sanja Rubelj
Address: Riječka 11, 23000 Zadar
Bank: Erste&Steiermärkische Bank dd, Jadranski trg 3a, 51000 Rijeka
SWIFT: ESBCHR22
IBAN: HR5424020063103208118
Return & Exchange Policy
At OPG RUBELJ-EBBS, your satisfaction with every purchase is our priority.
Our return and exchange policy is designed to provide you with clear guidelines on what to do if you decide to return a product or request an exchange. We aim to make the process convenient and simple to provide you with peace of mind.
Shop with confidence, knowing that we are committed to resolving any concerns you may have regarding your purchase. Our goal is to make your experience with us as pleasant as possible.
*If the shipment is damaged during transport, such damage is visible upon receipt of the shipment; in such a case, we ask that you do not accept the shipment.
*If you find damage after opening the shipment, please contact us immediately, save the original packaging and return everything when receiving a repeat shipment from us. Please contact us via email scorpio100hr@net.hr, so that we can check the status of the shipment and send a new one as soon as possible.
Feel free to continue ordering on our website.
We hope to resolve your complaint to your mutual satisfaction.
We are currently unable to accept online orders.
Please contact us to complete your purchase, send us an email or message. We will respond as soon as possible.
Thank you.